Tuesday, August 9, 2011

Hospitality supervision:

Supervisor obligations are to the owners, customers, employees. server or hospitality training can run up to 2 to 3 thousand dollars per person to train so take care of your employees and they will take care if you.

First line supervisor manages hourly workers.
Working supervisors
Nonexempt employees -hourly wages
Exempt employees , salaried

Go over organizational chart which would include chain of command.
Always go through the chain of command.

Go over functions of management.

Scientific management, look up fredrick taylor, go back to making happy employees.

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